Security & data
Your voice and your work, kept safe.
What we store, how it's protected, who can see it, and how to take it all back.
01Storage
Where your work lives.
- Infrastructure
- Leelo runs on Google Cloud. Data is encrypted in transit (HTTPS everywhere) and at rest.
- Files
- Your recordings, exports and voices are private to your account, or your team on Pro and Business. Only the public voice samples on this site are served openly.
- Retention
- Generated audio is kept for as long as your plan says: 7 days on Free, 90 on Starter, 180 on lifetime deals, and for good on Creator and above. Projects and voices stay until you delete them.
02Access
Who can get in.
- Sign-in
- Email and password, or Google, and we ask every email account to confirm its address. Sessions are held in a secure, HTTP-only cookie that scripts on the page can't read.
- Teams
- Owners, admins and members, with seats set by the plan. An activity log records who did what in a shared workspace.
- API keys
- Shown once, when you make them. We keep only a hash, so even a copy of our database isn't a copy of your access. Revoke a key at any time.
- Webhooks
- Every delivery is signed with HMAC-SHA256 and your webhook's own secret, so you can check it came from us.
- Payments
- Handled by Stripe. Card numbers never reach our servers.
03Voices
Cloned voices, handled with care.
- Consent
- Cloning asks you to confirm you are the speaker or have their permission, and that confirmation is recorded with the voice.
- Privacy
- A cloned or designed voice can only be used by the account that made it, and its team.
- Misuse
- Impersonation and deception are against our terms. Report a voice you believe was cloned without consent to support@leelo-ai.com and we'll act on it.
04Your rights
Taking it all back.
- Deletion
- Delete your account from Settings: projects, voices, files, players and team places go. The usage ledger is kept as the billing record.
- Your data
- Under UK and EU data protection law you can ask for a copy of your data or for it to be corrected. Write to support@leelo-ai.com.
- Reporting
- Found a security issue? Please tell us at support@leelo-ai.com before telling anyone else, and we'll respond quickly.
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